Manage Your Business And We Manage Your IT
NetTek's ManageIT plans are a hassle-free outsourcing IT management solution for small- to mid-size businesses.These plans utilize proven methodologies and best practices to remotely secure and maintain networks, servers, applications and communication devices' critical processes. ManageIT prevents repair delays and work disruptions for one low flat monthly fee.
ManageIT Premium provides a proactive management program of 24/7 off-site monitoring of your operations including immediate response to security alerts and maintenance issues through unlimited service labor and support. Potential problems are addressed before they become costly repair or replacement issues with little to no interruption of your work environment or business activities.
ManageIT Standard is designed to give each client maximum flexibility for the lowest possible cost.Through extensive 24/7 remote monitoring of your system, our engineers and highly trained technicians will analyze and recommend steps to resolution for any security breach or maintenance alert by phone or trouble ticket.
By investing in one of these advanced plans you will be ensuring the integrity of your system to perform and function optimally all day, everyday for a predictable low monthly cost.
ManageIT Premium Plan - Monitoring, Maintenance & Management Solutions
Monitoring Services Round the clock remote monitoring and tracking of the performance of critical components and applications with real-time client alerts to potential crisis issues.
Administration Services The Network Operations Center (NOC) will analyze alerts, hardware and software problems, escalate potential problems, and manage patches, viruses, and spyware. Through remote access and extensive on-site trouble tickets, NOC will remove temporary files ensuring your system will always be at peak performance. Remote preventative system maintenance tasks will be performed daily resulting in superior system speed and efficiency.
Reliable daily off-site backup of all business data protecting valuable information loss.
Safeguarding system operation through spam and virus filtering of email eliminating protocol-based vulnerabilities.
Support & Review Services Priority support through daytime Help Desk team of expert technicians/engineers and emergency after-hours priority intervention will improve uptime through quick resolution of partner inquiries.
Proactively identify and manage software application issues for prompt resolution and minimal downtime.
Installation of new hardware and software with upgrades.
Quarterly review of services performed with monitoring reports will be provided. Reviews will include recommendations for system changes or possible integrations to enhance functionality of operations or expansion of system capacity.
ManageIT Standard Plan - Monitoring Solution
Monitoring Services Round the clock remote monitoring and tracking of the performance of critical components and applications with real-time client alerts to potential crisis issues.
Administration Services The Network Operations Center (NOC) will analyze alerts, hardware and software problems, escalate potential problems, and manage patches, viruses, and spyware. NOC will remove temporary files for peak system performance through remote access or on-site fee-based trouble ticket.
Support & Review Services Our Help Desk team of expert technicians and engineers are available for partner inquiries and anxiety-free problem resolution. Blocktime support is available 8-5/M-F and for emergency after-hours assistance.
Semi-annual reports will be issued for client review of all monitoring reports and ticket requests.
Additional Service Options - Fee-Based Solutions
Services Available Network integration
Security engineering and systems
Communication upgrades
Desktops2GO
DisasterPROTECT Services
Click here for ManageIT brochure PDF.